🌿 1. Purpose

These Terms & Conditions of Sale govern all purchases made on the Zaboulittleworld online shop. They define the rights and obligations of both the seller and the buyer for all products offered: original watercolours, prints, and any potential personalised commissions.

🌸 2. Prices

All prices displayed in the shop are fixed and final. They correspond exactly to the product presented and cannot be modified, except in clearly announced exceptional cases.

In accordance with the French “franchise en base de TVA” scheme, prices are shown without VAT, which does not apply under Article 293 B of the French General Tax Code. VAT not applicable – Article 293 B of the CGI.

🌼 3. Personnalised commissions

Personalised creations are not the main activity of Zaboulittleworld. They may be accepted on a case‑by‑case basis, when the request resonates with the artistic universe and current availability.

For these specific commissions:

• a quotation is provided,

• a deposit is required to confirm the order,

• work begins only once the deposit has been received.

Quotations and deposits apply exclusively to personalised commissions. Products available in the shop are sold at the listed price, without prior quotation.

🌟 4. Shop products

All creations (illustrations, prints, objects, digital files…) are described with care. The visuals shown faithfully reflect the spirit of the products, though slight variations may occur depending on materials or screens.

The displayed price is the final product price, excluding shipping fees.

💌 5. Shipping fees

Shipping fees are not included in product prices and are the responsibility of the buyer.

They are calculated as fairly as possible, based on current La Poste rates — generally via tracked letter — and applied as a simple, transparent flat rate.

🌙 6. Payment

Payment is required at the time of purchase. Accepted payment methods are those indicated in the shop.

For personalised commissions, the deposit payment is required before work can begin.

📦 7. Delivery

Physical products are shipped to the address provided by the buyer. Delivery times depend on postal services and cannot be guaranteed.

Digital products (PDFs, downloadable files) are sent by email or made available via a download link.

🌸 8. Returns and Refunds

Physical Products

The buyer has 14 days from receipt to exercise their right of withdrawal. The product must be returned in its original condition: clean, undamaged, and carefully protected. Return shipping costs are the responsibility of the buyer.

Once the product has been received and checked, a refund will be issued within a reasonable timeframe using the same payment method.

Digital Products

Digital files sent immediately after purchase cannot be returned or refunded, in accordance with the law.

Damaged Products or Order Errors

If a product arrives damaged or if an error occurs, the buyer must contact the seller within 7 days, with photos. A suitable solution will be offered: reshipment, replacement, or refund.

Personalised Commissions

Personalised creations made specifically for the buyer cannot be exchanged or refunded, except in the case of a clear error by the seller.

🕊️ 9. Intellectuel property

All illustrations, texts, and creations by Zaboulittleworld are protected by copyright. Any reproduction, distribution, or modification without permission is strictly prohibited.

🌱 10. Personal data

Data collected is used solely for order processing and communication related to the shop. It is stored with care and never shared with third parties.

Terms and Conditions